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Delivery21 Jul 20267 min read

PMC or turnkey: which delivery model you actually need

Turnkey buys you a single point of accountability. PMC buys you an independent read on cost and quality. Which you need depends on who is protecting your interest.

Both models deliver the same office. They differ in where the commercial interest sits, and that difference decides which questions get asked on your behalf.

Turnkey design and build

One contract, one accountable party, one programme. Design, procurement and execution sit with the same firm, which removes the coordination gap between designer and contractor, the gap where most cost and time leak away.

The trade-off is structural: the party pricing the work is the party doing the work. It works when the budget is fixed and benchmarked before design starts, and when the contract commits to a line-item reconciliation at close-out. Without those two things, the model relies on trust.

Project management consulting

You appoint contractors directly; the PMC writes the scope, tenders it, levels the bids, runs the site and certifies payment. The consultant has no margin in the works, so a rate challenged is a rate challenged on your behalf.

The trade-off is that you hold the contracts, and therefore the interface risk. PMC pays for itself on larger or multi-city projects, on landlord-heavy buildings, and wherever an internal team needs an audit trail for every rupee certified.

A rough decision rule

  • Under about 10,000 sq ft, single site, standard building: turnkey, with a benchmarked BOQ and a reconciliation clause.
  • 10,000–30,000 sq ft with an internal project owner: either, decide on whether you want one throat to choke or an independent cost check.
  • Above 30,000 sq ft, multi-city rollouts, or heavy landlord and statutory conditions: PMC, with tendered packages.
  • Existing quote you distrust: PMC-style review first. A quote read line by line is cheaper than a project corrected mid-build.

What does not change

Either way, insist on the same three artefacts: a benchmarked budget approved before design is finalised, a variation procedure agreed before mobilisation, and a final measured account reconciled against the approved BOQ. The delivery model is a preference. Those three are not.

Have a quote or a BOQ in front of you? Send it across and we will read it line by line.

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