Your information, handled with care.

We collect information you choose to share when you email, call or message us, request an estimate, ask us to review a quote, or discuss a project.

This may include your name, work contact details, company, project location, carpet area, headcount, budget, programme, drawings, bills of quantities and other project documents.

Our website may also receive basic technical information such as browser type, device type, referring page and pages visited. We do not ask for payment-card details through this website.

We use information to answer enquiries, assess and price projects, prepare proposals, review quotes, deliver agreed work, provide warranty or maintenance support, and keep appropriate business records.

We may also use it to improve our website and services, prevent misuse, meet legal obligations, and send relevant project or company updates where you have asked for them or where permitted by law.

We share information only where reasonably required to respond to you or deliver work. Recipients may include our team, professional advisers, technology providers, contractors, consultants, furniture manufacturers and other project suppliers.

We may also disclose information when required by law, to protect our rights or safety, or as part of a genuine business reorganisation. We do not sell personal information.

We use reasonable organisational and technical measures to protect information from unauthorised access, loss, alteration or disclosure. No internet transmission or storage system can be guaranteed completely secure.

Information may be processed using service providers operating in India or other countries. Where that happens, we take reasonable steps to use providers with appropriate safeguards.

We keep personal and project information only for as long as needed for the purpose collected, an ongoing business relationship, warranty or maintenance obligations, dispute resolution, or legal and accounting requirements. It is then deleted, anonymised or securely archived.

You may ask what personal information we hold about you, request a correction or deletion, withdraw consent where processing relies on consent, or ask us to stop non-essential communications.

Some information may need to be retained where the law requires it or where it is needed for a contract, warranty, claim or legitimate business record. We may need to verify your identity before completing a request.

Our website may use essential browser storage and limited measurement tools to keep the site working and understand general usage. You can restrict cookies through your browser, although parts of the site may not function as intended.

Links to WhatsApp, email and other external services are governed by those providers’ own privacy terms. We are not responsible for their websites or practices.

We may update this policy when our services, website or legal obligations change. The latest version will always appear on this page with its revision date.

Questions about this page can be sent to Contact@rootcubespaces.com. Please include enough detail for us to identify and respond to your request.